Other people venture into new technology. Cathy loved her job in customer service. For years, she had been happy to let the computer generation pass her by, seeing no need for her to learn “those things.” People offered to teach her various computer skills, but she politely declined, content to do her job with the high attention to detail she’d always managed without a computer. Eventually, however, it became clear that technology was here to stay and that in order to remain in her function, Cathy would need to catch up to the computer generation. She wasn’t excited about it, but she was determined. In record time, Cathy became so proficient at the software required for her position that she became the “go to” person when there were questions. Her exceptional performance without the technology translated rapidly to the new platform.